FAQ

  • Within 30 days after issuance a certificate can be cancelled by sending an email to finance@xolphin.com. Please mention the domainname and the reason for cancellation. After cancellation you will...

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  • To get recognized as a valid certificate, not only your own certificate but also the complete chain has to be presented by the web server. While there is only one...

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  • When you renew a certificate, you'll receive a new certificate with the same data as the last one, but with a new start- and end date. The remaining validaty from...

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  • An SSL certificate has a validity of 1 or 2 years. After this periode the certificate will automatically expire, unless you renew it manually. During it's validaty the certificate can...

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  • Xolphin has achieved different certifications that affect the business operation. Read more about the contents of these certifications, or download the certificates here. ISO 27001:2013 ISO/ (IEC) 27001:2013 is the international ISO...

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  • There are several ways to check which domains are included in a certificate. SSLDecoder The contents can be pasted in the SSLDecoder. Please make sure the data starts with...

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  • SSL version 2 hasn't been used as default protocol for years now, but is often found activated to support legacy-products. However, it can also be a considerable security risk. Many...

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  • Besides the CSR additional documentation in the form of a signed application form on company stationery is needed to verify the application for an EV (Extended Validation) certificate. This...

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  • Open the Local Machine Certificate Store via the MMC. Right-click with your mouse on Personal and select All tasks → Advanced operations → Create custom request 

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  • Do you want to get started as a new SSL reseller, or have you been a reseller for a while and do you want to gain more advantage from the...

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  • We all come across them sometimes: a browser warning that shows your connection to a website is not safe. Depending on the browser you use and the possible extra settings,...

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  • 2017 was an eventful year for the field of SSL and online security. Some developments will also have a significant impact in the coming year. 2018 promises to be an...

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  • To secure an Exchange Mail server use of a multi domain certificate  is recommended. This counts for Exchange 2007 and higher. The multi domain certificate is also called a UCC (Unified...

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  • A CSR must contain certain information, which will be explained in more detail below. Which information depends on the validation level of the certificate. You should enter the information of...

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  • CA's (certificate authorities) use root- and intermediate certificates. Those should be installed together with the site (domain) certificate on the Web server, otherwise it may be that browsers or...

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  • Check your backups to see if it is possible to reinstall your private key. If no backup exists, the only remaining option is to create a new CSR and apply for...

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  • To make sure that visitors always visit your website via a secured connection, it's suggested to use redirects, so visitors are automatically transferred from using an insecure HTTP to a...

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  • Places where you can find the Whois data (also called dommeinnaamhoudergegevens) are presented in the table below. .nl sidn.nl .ms whois.nic.ms .pe punto.pe .be dns.be .tv whois.com .com.pe punto.pe .de

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  • Except for Linux systems, all other systems such as Apple, Microsoft and Mozilla work with root stores. These root stores are maintained via pushed updates, where as old root certificate...

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  • Do you request SSL certificates on a regular basis? Would you like to easily expand your product offerings and increase your service level in order to generate extra revenue? Become...

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  • The safe keeping of private keys is 'key' for public key cryptography. Someone that can obtain your private key can use this key to impersonate the rightful owner via all...

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  • From November 1 2018, Comodo CA is called Sectigo. Download the new footage here in different formats. The standard logo is suitable for light-colored backgrounds, the white logo can be...

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  • Most CAs (issuers of certificates) now recommend that not only the pages that where confidential information is left behind, but to protect the entire site with SSL. This is now...

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  • One single SSL certificate is able to secure multiple ports. For example, if you have an SSL certificate for webmail.xolphin.com, you will be able to configure it not only for...

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  • The guarantee is the amount that is maximally distributed to an end user, if the SSL certificate is issued to an unauthorized party, in which the end user loses money....

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  • Google and Mozilla have lost faith in Symantec certificates, due to multiple incidents related to their issuing over the past years. Symantec’s SSL division will be taken over by DigiCert,...

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  • For optimal use of an SSL certificate, it takes more than the purchase of a certificate and its installation. It often happens that the installation is not done properly and...

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  • From November 1st, Comodo CA is called Sectigo. The company and brandname changed from Comodo CA to Sectigo. This also applies to the productnames: Comodo...

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  • Verification steps before a certificate gets issued Verifications will be carried out before issuing an SSL Certificate. Which validation steps will be carried out depends on the type of certificate. Below...

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  • The following browsers are not compatible with the by Xolphin supplied SSL wildcard certificates. This list was compiled based on our own research and online sources. AOL 4.x Apple iOS 1.0 Blackberry 3.0 Internet...

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  • Here you can download the Xolphin logo: The logo consists of a word mark and an image, and may not be used separately. De standard logo is suitable for light coloured backgrounds,...

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SSLCheck

Our SSLCheck will examine your website's root and intermediate certificates for correctness and report any potential issues