The certificate has been installed, but smartphones and tablets return an error when connecting

Error 0x85010014

This error can have various sources. In our manual for this error message, various solutions are available.

Error 0x85030027

When the server does request a client certificate, this error message may be shown. By removing the requirement on the server to request client certificates, this error should disappear.

Contact us

Couldn't fix the problem yourself? We're happy to help via Please describe your problem as detailed as possible, with all relevant information like: software versions, the SSLDiag output, screenshots and logs. We'll get back to you as soon as possible.


Our SSLCheck will examine your website's root and intermediate certificates for correctness and report any potential issues

point up